Privacy Policy

Privacy Policy

Last Updated: 4.27.26

 

Diet and Exercise ("Diet and Exercise," "we," "us," or "our") want you to be familiar with how we collect, use, and disclose personal information. This Privacy Policy describes how we handle personal information that we collect through our websites, social media pages, online communications, text message marketing programs, any other sites or services that link to this Privacy Policy, and at in-person events (collectively, the "Services").

Personal Information We Collect

Here's how we collect personal information in providing our Services.

Personal information we receive from you

  • Contact details, such as your first and last name, email address, mailing address, and mobile telephone number.

  • Account information, such as your username and password.

  • Payment information, such as your payment card information and other billing details. This information may be processed by our payment service providers, which may handle your payment information in accordance with their own privacy policies.

  • User content you may create or share with us during our relationship, including posts on our social media pages and comment sections.

  • Preferences, such as language, interests, subscription choices, and other feedback you might express during your use of our Services. We may also infer information about your preferences and interests based on the personal information we collect about you.

  • Marketing data, such as your choices regarding our newsletters, surveys, contests, sweepstakes, research studies, and other marketing, and your preferred methods of receiving promotional communications, including information collected through our text message marketing programs.

  • Relationship information, such as details of your communications with us, your subscription history and status, and details of your claims, complaints, and queries.

Personal information collected automatically through your use of our Services
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.

  • Device information, such as your device's operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), advertising ID, and general location information.

Tools we use for automatic data collection
  • Cookies, which are pieces of information stored directly on your device that allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We and our service providers may use this information for security purposes, to facilitate navigation, display information more effectively, conduct analytics, personalize your experience, and for advertising, including interest-based advertising. We do not currently respond to browser do-not-track signals. You can read more about cookies at http://www.allaboutcookies.org/manage-cookies/index.html.

  • Local storage technologies, which provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

  • Pixel tags, also known as web beacons and clear GIFs, which may be used to track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.

Other sources from which we collect personal information
  • Social media, where information we collect may include details such as profile pictures, social media account ID, and other public profile information.

  • Other third parties, such as publicly available databases, marketing partners, third-party providers, and data brokers.

We need to collect personal information to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services.

If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How We Use Personal Information

Here's an overview of how we use personal information in providing our Services.

  • Administering the Services, including arranging access to your account, facilitating your purchases and transactions, administering your subscriptions, verifying your information, responding to your inquiries, fulfilling your requests, and sending you administrative information such as changes to our terms, conditions, and policies.

  • Operations and general business, such as troubleshooting, diagnostic testing, performance analyses, testing of new system features, system and log maintenance, technical support, system debugging, and hosting data, as well as facilitating mergers, acquisitions, and other reorganizations of our business.

  • Marketing and surveys, including delivering, analyzing, maintaining, and personalizing our newsletters, publications, surveys, contests, sweepstakes, research studies, updates, and invitations.

  • Relationship building and engagement, such as responding to posts on our social media pages and conducting other relationship building activities.

  • Personalizing our Services, including personalizing our interactions with you and providing you with information and offers tailored to your interests.

  • Improving and developing our Services, such as conducting data analysis, monitoring and analyzing use of our Services, developing new products and services, identifying trends, and determining the effectiveness of our promotional campaigns.

  • Aggregation and de-identification, where we may de-identify and aggregate personal information to create data that does not identify you or another individual, and use and share such data for our own business purposes.

  • Security and fraud prevention, including conducting audits, monitoring for and preventing fraudulent or malicious activity, and verifying and maintaining the safety, quality, and accuracy of our Services.

  • Legal and compliance, including complying with applicable laws and legal processes, responding to requests from government authorities, enforcing our terms and conditions, protecting our operations, and pursuing available legal remedies.

How We Disclose Personal Information

Here are the types of entities to which we may disclose personal information in providing the Services.

  • Service providers that provide hosting, information technology, customer support, payment processing, email and communications delivery (including text messaging platforms), fraud prevention, and analytics services.

  • Advertising partners, including third-party advertising companies, for interest-based advertising purposes.

  • Professional advisors, such as accountants, actuaries, auditors, consultants, lawyers, banks, and financial institutions that support our business.

  • Authorities and others, including law enforcement, public, regulatory, and government authorities, courts, or other entities where required by law or legal process, or for legal, compliance, or fraud-prevention purposes.

  • Other online services, where you may choose to share information and content on our social media pages and other online services when you interact with us.

  • Business transferees, such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Security

We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

Marketing Choices

You have choices regarding marketing-related communications. If you no longer want to receive marketing-related emails or other communications from us on a going-forward basis, you may opt-out by following the unsubscribe instructions in any such message.

If you no longer want to receive SMS/text messages from us, you may opt out by texting "STOP," "STOPALL," "END," "CANCEL," "UNSUBSCRIBE," "QUIT," "REVOKE," or "OPT OUT."

We will try to comply with your request as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.

Privacy Rights Requests

We offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to your personal information:

  • Information about how we have collected, used, and disclosed personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.

  • Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.

  • Correction of personal information that is inaccurate or out of date.

  • Deletion of personal information that we no longer need to provide the Services or for other lawful purposes.

  • Opt out of targeted advertising, including the "sharing" of your personal information for cross-context behavioral advertising. We do not "sell" personal information within the meaning of the California Consumer Privacy Act and equivalent U.S. state consumer privacy laws.

To make a request, please contact us in accordance with the "Contacting Us" section below. We will respond to your request consistent with applicable law. You have the right to be free from unlawful discrimination for exercising your rights under applicable law.

In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes. Further, certain personal information may be exempt from requests pursuant to applicable data protection laws or other laws and regulations.

Additional Information for California Residents

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes under California's "Shine the Light" law. To make such a request, please email us at contact@diet-and-exercise.com.

Retention Period

We retain personal information for as long as needed or permitted in light of the purposes for which it was obtained as outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you (for example, for as long as you keep using our platform).

  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records or communications for a certain period before we can delete them).

  • Whether retention is advisable considering our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

Third-Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which our Services link. The inclusion of a link on our Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Meta, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any personal information you disclose to other organizations through or in connection with the Services or on social media.

Third-Party Payment Services

The Services may provide functionality allowing you to make payments to us using third-party payment services. When you use such a service to make a payment, your personal information will be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use, and disclosure of your personal information.

Use of the Services by Minors

The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from individuals under 13. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Services, please contact us.

Updates to this Privacy Policy

The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.

Contacting Us

If you have any questions or concerns about our Privacy Policy, please contact us at contact@diet-and-exercise.com.